Vauld Crypto withdrawal Q&A as of 12 Oct 2023

1. How to withdraw tokens from the Vauld platform?

Withdrawals are available through the Vauld app or website after KYC completion.

Sign in, open the Wallet area, and choose a token that shows an amount in the Withdrawable Token Balance column.

Enter the receiver address, generate OTP, then submit the request using the 4-digit code sent to your registered email.

After submission, the request is reviewed internally, and processing is generally expected within about 30 to 45 days from initiation.

• Log in and open Wallet (use the latest app version)
• Select a token with withdrawable balance
• Add recipient address and generate OTP
• Confirm with email OTP and submit
• Wait for internal review and processing

2. Why is no value shown in Withdrawable Token Balance?

For VRT creditors whose claims were fully extinguished in the initial RDA, no additional withdrawal balance may remain if recoveries were already taken.

For PRT creditors, or VRT creditors who did not exit via the initial RDA, an empty balance may also mean available recoveries were already withdrawn for the current stage.

In such cases, later withdrawals depend on future illiquid asset recoveries under the ongoing Vauld Restructuring process.

If your case appears inconsistent, contact enquiries@vauld.com for account-level review.

3. Are there any withdrawal fees?

Vauld does not apply a platform withdrawal fee for these requests.

Creditors remain responsible for applicable blockchain network or gas costs, consistent with the scheme terms.