Vauld Crypto withdrawal Q&A as of 11 Sep 2023
Updated over 2 years ago
This Vauld withdrawal FAQ covers how eligible VRT creditors can withdraw successful Initial RDA recoveries and where to request bid details.
1. How to withdraw tokens from the Vauld platform?
Withdrawals were made available to VRT creditors with successful bids, subject to KYC completion, through the Vauld app or website.
After login, open Wallet, select a token with balance under Withdrawable Token Balance, add receiver address, generate OTP, and submit using the 4-digit code sent to your registered email.
Submitted requests go through internal review and are processed as early as operationally possible.
- Sign in and open Wallet (latest app version recommended)
- Choose token with available withdrawable balance
- Enter recipient wallet address
- Generate OTP and confirm withdrawal request
- Wait for internal review and processing
2. Why is Withdrawable Token Balance not visible?
Withdrawals linked to successful Initial RDA bids were enabled from 13 September 2023.
If your Vauld Crypto balance does not appear as expected, contact enquiries@vauld.com for verification.
3. How can I get full details of my RDA bids?
VRT creditors who participated in the Initial RDA (first and/or second round) can submit the designated request form to obtain detailed bid information.
After receiving a valid request, the team shares bid details at the earliest possible time.
- Form applies only to VRT creditors who joined Initial RDA rounds
- Requests from PRT or non-participating creditors are not processed
- Duplicate submissions may not receive a separate response
- A creditor can request only their own bid information
4. Are withdrawal fees charged by Vauld?
Vauld does not charge a platform withdrawal fee under this Vauld Restructuring flow.
Creditors remain responsible for applicable blockchain network or gas fees under the scheme terms.